Updates

May 01, 2025: Updated Active Boards, Petpages/Resources and Latest Updates.

A note: Virha is going to be busy from now on, but they'll continue updating the section about their freeze and posting in the boards. Kim will be responsible for updating this petpage for the foreseeable future. If you would like to contribute to this petpage in any way, don't hesitate to contact Kim via neomail.

What's this all about?

Trans women have been targeted and harassed on Neopets for years; this issue isn't new, but it reached a boiling point in the first week of April of this year.

Moderation deleted positive boards about trans pride while boards and posts harassing and belittling trans users were left alone for hours without any repercussions, even when reports were sent the harassers were not promptly frozen or silenced, which left trans users to fend for themselves. Trans users and their allies were frequently silenced or warned when they pointed out transphobia and were told by moderators that the word "transphobic" is not allowed on the boards, as it can be seen as a form of harassment.

Plenty of users banded together against the current state of things. Many canceled their premium subscription due to dissatisfaction over how the moderation team is handling the situation, issuing warnings and silences that feel targeted and are often inconsistent or illogical. One of many cases was that of Virha, who was frozen on all accounts over something innocuous and inconspicuous.

Board #55, formerly General Discussion (a board that allowed both Neopets and non-Neopets related topics), has been renamed to General Neopets Discussion and the description has changed to ❝General Discussion about Neopets topics ONLY.❞ The change was initially described by a member of TNT as a way to combat further harassment on the Gendisc board.

Due to these previous events, players decided to rally off-site, posting about the situation on various social media platforms, collecting and sharing screenshots of transphobic posts and the warnings and silences users received for speaking out against transphobia.

On Apr 9, 2025, TNT released an announcement regarding the community's concerns, disclosing that they'll ❝gather community feedback over the next month❞ to work into their plans to combat the problem, consisting of updating moderation policies and chat guidelines, retraining the moderation team and a consistent enforcement of the rules on the neoboards.

In the meantime, board moderation is still precarious and there's been little development.

Visit Latest Updates to read more about The Current Situation.

Jump to newest updates

The accounts frozen:
- Viiiiirha (main)
- Viiiiirus
- Viiiiirion
- Viiiiiroid
- Viiiiirum

(My main and four sides)

On April 7th, around 1pm, I was on the neoboards and refreshed to find that my account had been frozen. The following is the reason I was given.

Naturally, I sent in a ticket to dispute/appeal the freeze. I included a text version of the above image and the following message.

As a response, I was informed that [the TNT user responding to my ticket] had changed the reason for the freeze.

I know I've been posting things lately that are critical of TNT and that [the TNT user responding to my ticket] wouldn't like, but couldn't think of anything I'd said that actually broke rules, much less to the extent that would warrant a freeze of all of my accounts.


Honestly this confused me even more. I was expecting one of the posts where I was arguing with transphobes but I guess she couldn't find anything that broke the rules there so she went with this instead. I couldn't figure out how this broke the rules; it's a joke that was directly quoted from another board that no one took issue with as far as I'm aware.

For context, the following is the post I quoted:


And the following images show GenDisc's response (to the original post, not mine). It was a well received thing that made us all laugh. The reason I'd quoted it in the first place was to remind people of something funny during the recent events on the board.
(Note: These follow a slightly different format than some of the others. This is because they were taken by another user who was kind enough to send them to me)


Since we all enjoyed the initial post so much, I thought it would be a nice reminder during a time of negativity. (being generous here so this stays up but it was (and somewhat still is, if I can say that) bad)

In [the TNT user responding to my ticket]'s reply, she informed me that the reason for the change in reason for the freeze was that the two options were next to each other in the dropdown and she misclicked. Knowing now that my side accounts still have the former reason, it seems like each one is handled separately. I find it hard to believe that she misclicked five separate times, but I have already enough to complain about without making accusations or theories.

This explains next to nothing so I again asked what was wrong with the post.


I don't know how to say it any other way than it sounds like [the TNT user responding to my ticket] got personally offended that there's a joke using her name that includes the word n**ed. I wasn't ❝discussing nu**ty❞ and while I technically was ❝impersonating a relative of a TNT staff member,❞ it was an obvious joke. I find it hard to believe the user who originally said ❝BE NICE TO ALICE, SHE IS MY MOM❞ got all of their accounts frozen over it.

I'd completely understand a warning. Even a temp silence wouldn't be absurd. But freezing not just my main, but ALL of my accounts is ridiculous and clearly targeted.

This time, I asked to get the opinion of another TNT member. It's understandable that she'd have bias since the post mentioned her, but I do not think this was deserved at all. And I think we all know this wasn't the only reason I was frozen; I think it's just the only one she could find that would at all suffice.


She agreed to transfer my ticket to Jessie or Blake. I've yet to hear back.



I haven't heard anything from TNT since this. I've sent two more emails (I am aware that I'm being impatient, but I do feel that it's entirely reasonable to want updates when you've had all your accounts frozen for reasons you consider illogical or unfair).



Update as of 6:31 AM NST April 10th

I've sent TNT another email. We'll see what happens.


I'll be updating this as I hear more. My friend April is also posting updates at ~tricksyie and has kindly created a petition for me to get unfrozen. I appreciate you taking the time to read this.

TNT, if you're reading this, please be reasonable. I haven't violated site rule in any way that is at all proportionate to every single one of my accounts being frozen.

I'd also like to point out that immediately prior to my freeze, I'd been publically working on a petpage regarding the moderation issue surrounding trans people and the harassment that's been filling GenDisc as of late. I believe this to be the true reason for my freeze. But that's just alleged.

Nothing on that page broke the rules, so they couldn't have done anything for that in particular.

I've put it here in the fourth stripe of the flag in the sidebar.
If you want to contact me, do it either here or using the DTI link at the top of the page. Contact April or comment on their neoboard to get your name added to their petition.

Update from Jessie J.

My response. I don't want a perma but it doesn't sound like I have a choice on that. I just hope it wouldn't be all my accounts.


Jessie answered a grand total of one question so I'm repeating them, as well as agreeing to the conditions regarding my viiiiirha account. I may keep using this (viirha) as my main temporarily honestly-- I don't like switching accounts to use the boards. But I really want my pets back.


Wish me luck on getting my other accounts back I guess

This petpage was formerly located at (I don't remember. If anyone could tell me which pet I was using please do. I went to my profile to check and just found this incredibly depressing message.

I'm just gone. Can't even look at my account. I think it was ~Vyvli but they're on viiiiirus not viiiiirha so I'm not sure if it was their page or someone else's)
It housed (or would have housed, if I'd finished it) a page docu. menting what had been going on and would have contained screenshots showing what TNT'd been allowing and what they'd been moderating. However, not long after I shared what I had so far, all of my accounts were frozen. See the tab about that for more information on what I was actually frozen for.

I do not know if this page (meaning ~resonix) will stay up. I do know that I've got it saved and will be keeping it updated if anyone has suggestions.

The former petpage will no longer be updated. Frankly, I'm scared of TNT. Others have better archives than I do anyway. I believe April (@merriamselk) is planning on continuing the page and I've given them the code for it I'd backed up. (I don't know for certain though and they're busier than I am)

Anyway, if you want to see what it looked like, here you go.

The below will remain as it was at the time of my freeze. (Slightly behind actually-- I'd made one update after I'd last backed up, but I'm not going to try to replicate it. The below is remaining untouched)
Side note isn't it lovely that trans users are afraid for their account's safety to talk about the harassment they and others have been facing?

Old Petpage

G e n e r a l ( N e o p e t s ) D i s c u s s i o n

Navigation

Summary of Issue
Problem Posts (TW: Transphobia)
Positive Posts (That TNT Has Issue With)
Tickets/TNT Response
Desired Outcome
Other Quotes

TNT,
If this violates any rules, let me know and I will do my best to modify it to fit within the guidelines. However, it will remain up regardless. Thank you for your understanding, and please take the time to actually read through this page.

Every screenshot has had the usernames censored, for the protection of this page and to prevent them from harrassment. If anyone notices that a post of theirs has been included and would like it to be removed, let me know, but if the reason they'd like it to be removed is that it makes them look bad, I'm unlikely to remove it. They're censored as is and it's important to have negative examples to show the kind of posts that have been allowed to remain up.

S u m m a r y o f t h e I s s u e ™

For quite a while, t r a n s g e n d e r u s e r s have been targeted with harrassment on the Neoboards. These harrassers have primarily relied on plausible deniability, using dogwhistles or obvious metaphors rahter than blatant statements. Often, this is specifically towards transfem individuals and/or trans women, but it has affected the majority of trans users on the General (Neopets) Discussion board. I'm going to refrain from placing blame on TNT for the sake of this page remaining up, but it seems that the users expressing bigoted beliefs and harrassing others rarely face moderation, while those who respond (politely or otherwise) are accused of harrassment.

To quote Wikipedia, ❝The paradox of tolerance is a philosophical concept suggesting that if a society extends tolerance to those who are intolerant, it risks enabling the eventual dominance of intolerance; thereby undermining the very principle of tolerance. This is a belief that has proven itself countless times and is absolutely applicable here. When those responding to intolerance are punished for intolerating intolerance, it only leads to the intolerance growing. Punishing those who politely intolerate transphobia teaches the userbase that TNT is supportive of the bigotry they fail to prevent.

Boards have been deleted left and right for uncl. ear reasons, despite containing zero conflict or content that violated site rule. On the other hand, boards containing entire manifestos of transphobia have been allowed to remain up for hours, leading users to have to bump it into poofing for max posts. Users complaining about the moderation in a respectful manner have been warned and/or had their posts quietly deleted. We're told to send reports and tickets, but even some posts reported by many users have been left unmoderated. Tickets are being dismissed and those that are answered often present TNT in an even worse light.

We all saw TNT's message (Or if you didn't, go read it ). It's great that they've acknowledged there's a problem, and it's genuinely nice to see they've made a public apology, but it's not nearly enough.
Here you can find a list of changes that the community thinks are very much needed:

Revert ❝General Neopets Discussion❞ to ❝General Discussion❞.

There has been no change in the amounts of harassment due to the switch, and it's left all of us on edge about what can and cannot be posted. For site related topics, there are plenty of other boards. The purpose of GenDisc is to be inclusive of both Neopets topics and allowing us a safe space to talk about non-site related topics as well. It's important. And it's ridiculous to punish users for discussing what they ate for dinner. There's a General Discussion board for a reason.

In the usual fashion of users phrasing things in far better ways than me: ❝Restricting the boards to be neopets-related only is punishing innocent users who just come on here to socialize in what is, at least comparatively, a much safer space than most of the online world❞ - @quartzissosorry

Explicit Rule Against Posting Transphobic Rhetoric

I do not feel like I should have to write an explanation for this. If TNT claim to be in support of trans users, they need to show it, not just tell us in an attempt to make us be quiet. (Not saying that's what they're doing, it's all alleged of course)

Explicit Rule Against Deadnaming and Misgendering

Should this go along with the prior? Perhaps. But they're both seriously important. There's a difference between saying ❝Don't be transphobic❞ and ❝Don't do these things which are inherently transphobic❞. It helps fight the plausible deniability certain users are obsessed with using.

❝Also define what transphobia is for the members of tnt who are reading
1) deliberately referring to a user by the wrong gender, pronoun, or name
2) propagating ideas about transgender people being mentally ill, confused, or brainwashed.
3) the obvious derogatory words (woke liberal, snowflake, the t slur)
4) notions of ❝woke transgender ideology❞ being propagated by governments

I can keep going but I think u get my point. this stuff has to be clearly stated or else they will continue acting obtuse.❞ -@smallbunnies

Restore Accounts of People Retaliated Against for Speaking Out

I feel weird writing a description for this being one of said users. But seriously. We didn't do anything wrong. This doesn't just mean me and the other users that were gotten for ❝unrelated❞ offenses. Users whose offenses were simply calling out transphobia in a polite, rule abiding way should not be punished here. Accurately pointing out something is transphobic is not (or at least, should never be) a crime.

This should include all users wrongfully punished for defending themselves or others against transphobia. No, this does not include transphobes "defending themselves" against trans people calling them out. Whether silenced, frozen, etc., these people deserve their accounts restored.

Put The Rules In Writing (+ Easily Accessible + With Dates)

We need something to be able to point to to say ❝this is against the rules❞. Right now harassers are able to skirt by and the moderators are all following a different ruleset. They need to be accessible, and they need to be very clear. Additionally, we should be able to see when specific rules were updated.

Implement a (Real) Block Function

It's the standard (and in many places a requirement)in public online spaces for the users to be able to block others. Yes, Neopets has a block function. However, it does nothing about the neoboards. Being able to block someone--where they cannot reply to your posts and you don't have to see their messages--is a necessity. Not just in relation to current events, but in general.

Additionally, we should be able to (optionally) write a reason for blocking. This is fairly standard procedure.

Clear, Consistent Moderation

Somewhat gone over this already. When moderators take action, it should be clear as to why and it should be consistent with other actions. What many would consider the absolute baseline for moderation

Recognize Dogwhistles and Thinly Veiled Offenses

Plausible deniability has been a major issue. Current moderation (from how I and others have seen it; this is all alleged) (though I do believe I saw a screenshot of a ticket in which it was confirmed) will look at a post that is very transphobic, but unless it blatantly says something like ❝trans women aren't women,❞ will look the other way. There's no ❝it's just my opinion❞ (not an opinion when it actively harms others) or ❝it goes against science❞ (no, it doesn't, look at what scientists say before making claims like that). Bigotry is bigotry and transphobia is transphobia. If mods are unable to recognize it, that means they need better training, not that a post that everyone else says is transphobic must be perfectly okay.

Improved Report Dropdown

Currently, the report options relating to board posts are, to quote @plantshop, "loose fits in terms of wording".

❝Dogwhistles only fit 'other' right now, and wouldn't be surprised if that helps it get forgotten easily❞ -@_dragon_legacy

❝Updated support type may be better off being phrased as the more broad ❝Discrimination/Hate Speech❞? I feel as though 'Harmful Views' could be spun back by those looking to target trans users as I've already seen several of them trying to make some argument that being trans is 'actually harming ME you know :( hence my reluctance to call it that.❞ -@kath460

❝Their language needs to be made more explicit and clear. the whole "difference of beliefs" only invites bad-faith arguments just like we saw on here over the last number of days❞ -@rissy123

Equal Treatment of All Users

While purely speculative, some users have found that users actively paying the site money (through either premium or active, frequent purchasing of NC) have less moderator actions taken upon them. Similarly, some users noticed a pattern where accounts labelled as Male have less actions taken against them than those marked Female or Other.

No one should have to pay admission in order to get fair treatment. Ideally, mods wouldn't be aware of the financial support a particular user does or does not apply. It doesn't matter if a user pays nothing or pays everything. Their actions should be treated the same.

And discrimination based on gender is even less logical. I fully believe it's subconscious bias, but that doesn't make it okay.

More Direct Method for Feedback

Quartz again with the wonderful phrasing on this one.

❝We desperately need a more direct line to provide feedback, other than the ticketing system. Between Alice W and Jessie J, they are clearly too swamped as it is to be the sole people receiving and responding to complaints and suggestions. If they're promising to keep our feedback into account, we need to know that someone is actually reading the concerns that we're sending, not just skimming it over, replying ❝we're forwarding this to the right department for review,❞ and then we never hear anything again. We need real responses from these departments.❞ -@quartzissosorry

Consistency Between TNT Members

We've had multiple cases of poor communication within TNT as of late. It feels like each department is entirely disconnected and that even within a single department, everyone is following different information.

Recently, someone had a ticket response say that TNT aren't ever allowed to post on the boards, as the (supposed) same TNT user was posting on the boards

❝No more contradictions and conflicting information when asked the same question or tickets are passed between multiple people❞ -@jackallantern

Hire More Mods

I understand that any one person cannot work 24/7, but we need 24/7 (fair) moderation. This site currently is one many users have stated they wouldn't feel comfortable allowing their children to use due to what's been going on. We need a moderation team that makes us feel safe and that we know we can trust. Hiring people is expensive, sure, but this should be a priority. The current situation is not working.

❝Also, I always ask for this, but more diversity in moderators! Are there even any queer mods?? I'm sure a more diverse staff would lead to more comprehensive understanding of their diverse player base.❞ -@teabloom

❝I agree with teabloom that they should have a more diverse staff, including a more diverse moderation team. This includes people of color, trans people, people with disabilities, etc. A lot of TNT's mistakes come from lack of knowledge on differing backgrounds. A more diverse team would really help.❞ - @paperclipss1

Transparency in Timeline

These are no minor issues. Give us a timeline of what you're working on, what to expect, and a general idea of when you expect it to be accomplished. This is not something to brush under the rug and wait for us to calm down

❝I also think tnt owes y'all a timeline for how they're going to accomplish everything they set out to do in their statement. The ❝soon❞ on the FAQ is entirely too vague for a website that couldn't even complete their first quarter road map.❞ -@hectic_haley

Transgender Identities Are Not Political

If it needs to be said, neither are other LGBTQIA+ identities. People can talk about being trans; it's not a political issue. People should not be illegal or a hot political topic due to their identity. And no, being transphobic is not an identity, it's bigoted harassment.

Look at Context

Plenty of people have had moderator action taken against them for things that were fully rule abiding in context. This should be the bare minimum.

Edit and Delete Options

Honestly, I'm against this, as it would allow users to make it look like things happened differently than they did. I've seen other users suggest it though (and not just the one quoted) so I'm listing it anyway. Rather than write my own explanation I'll use this:

❝The boards need to function better. We should be able to block, delete and edit. The internet is forever so I assume TNT should still have access to original posts even if a bad actor deleted problematic posts. The delete function or edit would come in handy for simple mistakes/spelling errors etc.❞ - @95problems

Trans Topics Are Important

It's important to recognize and discuss. So many trans people, especially trans youth, lack a safe online space. If Neopets.com is meant to be kid friendly, then we need to be accepting of all people. Transgender people are not inherently political, nor are they inappropriate. If a trans kid/teenager goes onto what should be a safe, supportive, online environment to express themself, especially one as predominantly LGBTQIA+ as Neopets, they shouldn't be told that it's wrong, that it goes against science, or rel*gion, or anything of the sort. They should be welcomed and accepted. Trans women are women. Trans men are men. Non binary people are non binary people. All the rest of us are the gender(s) we are.

The only thing inappropriate for kids or political about trans people is transphobia.

❝I also think what should be added, correct me if i'm wrong and this is just on a different page, is a section emphasizing how important a safe space for transgender youth is. people like to say ❝this is just a kids site, get politics off of here❞ but in reality, no, we MUST continue to talk about our own identities and advocating for one another! trans youth are one of the highest at-risk populations and they NEED and DESERVE a safe space like neo
I know that most of us are adults on here, but until neo updates their board policy to match our actual ages (18+), it's incredibly important that a site like neo (who claims they advocate and support the LGBTQ userbase) actually does the work to make it a safe space for anyone who happens to be under 18 and comes on here ❤❞- @pikachu193

Train Moderation and Support Teams to Handle Transphobia (Internally and Onsite_

I believe it was said in TNT's statement that the mods are being retrained, but it needs to be done well. Transphobia (and other bigotry!) must be properly addressed and receive actual consequences. TNT needs to be able to recognize what is and isn't bigotry, look at the context, and be consistent. It's ridiculous that one user (me, hi) would have their accounts chain frozen for a joke (supposedly; I (allegedly) don't actually believe that was the reason but read that tab for that info) while users blatantly invalidating, harassing, and misgendering trans people are given a warning or at most a 24/48 hour silence.

Increase Speed of Moderation

We don't expect a singular person to be on the boards watching every second, but that's what moderation teams are for. Some posts are left up for hours despite containing extremely political and transphobic messages. No trans person or ally wants to see hours of transphobic rhetoric remain up. Some users have screenshots detailing exactly how long some of these boards have lasted. When things are an issue, they need to have moderative action taken and the post deleted as quickly as possible (and I mean an actual issue, like transphobia, not people eating dinner). A site that lets that stay up is not a site supporting trans people.

Ensure Rules Do Not Prevent Defending Against or Calling Out Bigotry

People should not be punished for standing up for themselves against bigotry. Calling something out as transphobia is not a form of bullying, name-calling, or harassment; it's important. Lately it's seemed like TNT thinks saying something is transphobic is worse than being transphobic which is not okay.

People shouldn't get moderator action for accurately using -phobia/phobic, -ism/ist, or other terms describing prejudice and discrimination.

Recognize That Bigotry is Not an Opinion

Supporting both sides or calling it a difference in ideology/opinion isn't right. Someone's identity isn't an opinion. If you disagree with who someone is, then that's not just a difference in ideology.

❝There isn't two sides in this that they need to placate. Either you advocate for trans people, or you continue to enable the transphobes by giving them the space to continue spreading their hate speech. which makes you complicit in the situation.❞- @tentaclebeast

If there's something you'd like to see added, find me on the boards or feel free to send a neomail.

If I've quoted you and you're not okay with that, let me know and I'll fix it immediately. Happy to remove the quotes or make them anonymous.

Quotes

❝I would strongly encourage that the team reaches out to LGBTQIA+ and specifically trans-led collectives to receive in-depth training on how to recognize anti-trans rhetoric, identify and dismantle transphobic and transmisogynistic biases, and work to create a safe space for all players. Only after this can the harm that occurred be corrected and effectively addressed to restore the trust and good faith between players and the Neopets support & moderation teams.
These steps cannot be overlooked when creating a space that fosters so many trans community members, who are greatly at risk to receive harassment and experience violence. The online vitriol has ramped up so greatly since 2022, and it requires great effort to combat the transphobia that all people globally learn unconsciously.
Making a public statement backed by specific actions to repair harm about Neopets' commitment to stop silencing trans players, take immediate action against players who share harmful rhetoric, and take any additional steps needed to create a safe place for players of all gender identities is necessary.❞ - @funnysaurus in their ticket to TNT

❝I need to see:
* ALL of the moderation team + support team members taking part in training to combat transphobia internally & on-site * timely, appropriate action (i.e. freezing with no chance of account return) taken against players who share violent rhetoric
* restoration of all accounts and account abilities (reversing silences) of players that were frozen/silenced for speaking out
* clear, explicit rules against sharing of harmful rhetoric WITHOUT demonizing folks for defending groups
* clear communication from TNT about not 'both-sidesing' harmful rhetoric or granting -isms and -phobias ANY sort of ideological legitimacy
* a public statement + apology for how this was and has been handled, and genuine repair of harm
so the terms 'transphobia/c' or 'racist/m' shouldn't be banned, and calling out harmful behavior/rhetoric should NOT be recognized as 'bullying' or 'harassment
and they should commit to actually removing slurs onsite_ - @funnysaurus

Quoted Elsewhere

❝Dogwhistles only fit 'other' right now, and wouldn't be surprised if that helps it get forgotten easily❞ -@_dragon_legacy

❝Restricting the boards to be neopets-related only is punishing innocent users who just come on here to socialize in what is, at least comparatively, a much safer space than most of the online world❞ - @quartzissosorry

❝Updated support type may be better off being phrased as the more broad ❝Discrimination/Hate Speech❞? I feel as though 'Harmful Views' could be spun back by those looking to target trans users as I've already seen several of them trying to make some argument that being trans is 'actually harming ME you know :( hence my reluctance to call it that.❞ - @kath460

❝Their language needs to be made more explicit and clear. the whole ❝difference of beliefs❞ only invites bad-faith arguments just like we saw on here over the last number of days❞ - @rissy123

❝No more contradictions and conflicting information when asked the same question or tickets are passed between multiple people❞ - @jackallantern

❝Also define what transphobia is for the members of tnt who are reading
1) deliberately referring to a user by the wrong gender, pronoun, or name
2) propagating ideas about transgender people being mentally ill, confused, or brainwashed.
3) the obvious derogatory words (woke liberal, snowflake, the t slur)
4) notions of ❝woke transgender ideology❞ being propagated by governments

I can keep going but I think u get my point. this stuff has to be clearly stated or else they will continue acting obtuse.❞ - @smallbunnies

❝We desperately need a more direct line to provide feedback, other than the ticketing system. Between Alice W and Jessie J, they are clearly too swamped as it is to be the sole people receiving and responding to complaints and suggestions. If they're promising to keep our feedback into account, we need to know that someone is actually reading the concerns that we're sending, not just skimming it over, replying ❝we're forwarding this to the right department for review,❞ and then we never hear anything again. We need real responses from these departments.❞ - @quartzissosorry

❝Also, I always ask for this, but more diversity in moderators! Are there even any queer mods?? I'm sure a more diverse staff would lead to more comprehensive understanding of their diverse player base.❞ - @teabloom

❝I agree with teabloom that they should have a more diverse staff, including a more diverse moderation team. This includes people of color, trans people, people with disabilities, etc. A lot of TNT's mistakes come from lack of knowledge on differing backgrounds. A more diverse team would really help.❞ - @paperclipss1

❝I also think tnt owes y'all a timeline for how they're going to accomplish everything they set out to do in their statement. The ❝soon❞ on the FAQ is entirely too vague for a website that couldn't even complete their first quarter road map.❞ - @hectic_haley

❝The boards need to function better. We should be able to block, delete and edit. The internet is forever so I assume TNT should still have access to original posts even if a bad actor deleted problematic posts. The delete function or edit would come in handy for simple mistakes/spelling errors etc.❞ - @95problems

❝I also think what should be added, correct me if i'm wrong and this is just on a different page, is a section emphasizing how important a safe space for transgender youth is. people like to say ❝this is just a kids site, get politics off of here❞ but in reality, no, we MUST continue to talk about our own identities and advocating for one another! trans youth are one of the highest at-risk populations and they NEED and DESERVE a safe space like neo
I know that most of us are adults on here, but until neo updates their board policy to match our actual ages (18+), it's incredibly important that a site like neo (who claims they advocate and support the LGBTQ userbase) actually does the work to make it a safe space for anyone who happens to be under 18 and comes on here ❤❞ - @pikachu193

If I've quoted you and you're not okay with that, let me know and I'll fix it immediately. Happy to remove the quotes or make them anonymous.

Gather screenshots

Take screenshots of the problems we are facing, such as transphobic and hateful comments, boards and comments that have stayed up for prolonged periods of time, warnings or silences that you feel are unfair, replies from tickets that you think are important to share with the community, etc...

Cancel Premium

You can show your support by canceling Premium until TNT provides better moderation for neoboards and implements real changes aimed at protecting trans users.

Ignore and report harassment/trolls

It's not always easy, but do your best to not engage with bad actors on the boards. Instead, screenshot and report hateful comments.

Send a ticket

You can take the time to write and send a ticket expressing your concerns about the situation, include screenshots and evidence if possible.

Post in the neoboards

Comment and help keeping relevant boards bumped for others to see. It's important to engage and maintain a dialogue with other users and show your support towards trans and lgbtqia+ neopians. Let's keep the community alive.

Talk about the issue in social media

Make your voice known in social media platforms, provide screenshots and resources for those who are not up to date with what has transpired in the website.

I know the images have small text and are hard to read, but they're still legible and are the only proof we have of this board before most of the posts were deleted. It's all I have boss.

WIP